ZED Certification online, ZED Certification Process

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ZED Certification online, ZED Certification Process

Overview : ZED certification: Zero Defect Zero Effect (ZED) Registration Process, How to Register ZED Certification ?

 ZED certification: Zero Defect Zero Effect (ZED) is an indigenous, integrated and holistic maturity assessment model that aims at enhancing the global competitiveness of MSMEs by gauging the manufacturer’s maturity in several disciplines viz. Quality, Production, Safety, Design, Environment, Energy, Intellectual Property Rights etc., and gradually building their capabilities to become world-class.

Ministry of MSME has appointed Quality Council of India (QCI)3 , as the National Monitoring and Implementing Unit (NMIU) for implementation of ZED, through its pool of approved rating agencies, and certified consultants. ZED certification is not mandatory but voluntary for MSMEs. It provides the MSMEs a roadmap to global competitiveness to make their products acceptable in domestic as well as global markets. 3. Objectives of the ZED Certification The following are objectives of ZED certification i. Create proper awareness among MSMEs about ZED manufacturing and motivate them for assessment of their enterprise for ZED rating. ii. Drive manufacturing with the adoption of Zero Defect production processes without impacting the environment (Zero Effect). iii. Support the “Make in India” campaign.

Encourage MSMEs to constantly upgrade their quality standards in products and processes


4. ZED Certification Process

An MSME’s journey to ZED certification involves the following 7 steps:

i. Registration: The MSME has to first register online on www.zed.org.in . This simple step indicates an MSME’s intent to participate in the ZED scheme. The MSME must have a working email ID and an Indian mobile number to start the registration process. A ZED ID will be allotted to the MSME after completion of the registration. ii. Self-assessment: This is an online activity where the MSME has to login with ZED ID generated, and provide answer to simple questions on the ZED parameters. In this step, MSME may be asked to upload relevant documents as evidence of the answers chosen. iii. Desktop Assessment: After the online self-assessment, QCI will assess and evaluate answers and documents submitted by the MSME and come out with a preliminary rating based on the answers and evidence provided. This is known as Desktop Assessment. The rating after the Desktop Assessment will determine whether the MSME can proceed further. iv. Site Assessment: If the MSME is selected to proceed further after the desktop assessment, a ZED certified assessor from an accredited rating agency will be appointed by the QCI, to conduct a physical assessment of the manufacturing unit of the MSME. This site-assessment will be done on the parameters selected by the MSME during the online self-assessment stage. The site assessment process typically takes 4 man-days. v. Issue of ZED Rating: Once the site-assessment is completed and the final report is submitted by the assessor, a ZED rating and a certificate are issued to successful MSMEs. MSMEs who achieve a score of 2.2 or below will not be issued any certification. The certification will be issued for MSMEs with a score above 2.2 and will be valid for 4 years, and the unit will have to apply again for renewal before the certification expires. vi. Handholding facility: The MSMEs with a minimum Bronze rating will have the option to avail of the services of a ZED certified consultant. This consultant will assist the unit in the implementation of interventions that are aimed at improving the rating of that unit. The QCI will allocate the consultant to the MSME and the handholding process will typically take 6 months. vii. Re-assessment: The MSME which has gone through the process of consulting by a ZED certified consultant will have the option to apply for a re-assessment if it feels that the unit’s systems and processes have considerably improved. It may be noted that the subsidy applicable in the re-assessment process will only be provided if the rating improves by one level, i.e. from bronze to silver or silver to gold, etc. An MSME can even opt for reassessment without going through the process of consulting, provided there is a gap of minimum of six months between the earlier site-assessment. 


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